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Privacy Policy

Effective date: 28.05.2026

Privacy Policy

Effective Date: May 28, 2026

Azeno ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, including custom software development, web & mobile application building, robotic process automation (RPA), and IT consulting services.

1. Information We Collect

We collect information that you provide directly to us (such as when registering an account, subscribing to our newsletter, or contacting us for support) as well as data collected automatically when you navigate our site.

  • Personal Data: Name, email address, phone number, company name, and billing details when you upgrade to Azeno Pro.
  • Usage Data: IP address, browser type, operating system, pages visited, and time spent on our site.
  • Uploaded Media: Files (images, documents) you upload to our CMS, which are securely stored using our MinIO/S3 cloud storage integration.

2. How We Use Your Information

We use the collected information for various purposes:

  • To provide and maintain our services.
  • To process payments securely via Stripe when you upgrade to Pro.
  • To deliver real-time notifications and log streaming via SignalR.
  • To translate content using DeepL.
  • To monitor and analyze usage trends and website traffic via Google Analytics to improve our platform.

3. Third-Party Integrations & Data Sharing

We do not sell your personal data. We share your information with trusted third-party service providers to perform specific functions:

  • Stripe: For secure payment processing. We do not store your credit card details on our servers.
  • DeepL: To perform automated content translations.
  • Google Analytics: To analyze traffic patterns and user behavior.

4. Data Security

We implement appropriate technical and organizational security measures, including secure SSL encryption and restricted MinIO/S3 access policies, to protect your personal data against unauthorized access, alteration, or disclosure.

5. GDPR User Rights (EU Residents)

If you are located in the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):

  • The right to access, update, or delete your personal data.
  • The right to rectification (correcting inaccurate data).
  • The right to object to or restrict our processing of your data.
  • The right to data portability.
  • The right to withdraw your consent at any time.

6. Contact Us

To exercise your rights or ask questions about this Privacy Policy, please contact us at contact@azeno.ro.